We do not offer refunds. When you register, we incur non-refundable costs to hold your spot, such as gear purchases, hotel room reservations, and food and accommodations.

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If you have paid and are unable to attend for any reason, whether due to sickness, scheduling conflict, etc., you are welcome to transfer your registration to someone else. Simply provide us with their name and information, and we'll update the registration.

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If you register but do not pay within a timely manner we do have cut off deadlines where we will be forced to drop your registration.  You will be more than welcome to re-register if space is available.

If you need to arrive early or stay beyond what's included with your registration, you can request extra "shoulder nights" at a reduced rate, based on availability (the room rate will be available during registration).

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During the registration process, you'll have the opportunity to request any additional nights you may need before or after the main conference block. Note that the included hotel check-in is always the night before the Main Conference begins, and check-out is on the last day of the conference.

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We will inform the hotel on your behalf and update your registration accordingly. You will pay the hotel directly for any extra shoulder nights when you check-out.

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If you select an additional shoulder night, please inform the hotel or us if you no longer need it to avoid cancellation fees or being charged the full rate of the room.

All registrations include hotel accommodation, breakfast, lunch, access to all conference presentations, and participation in evening vendor events. All attendees participate in a Deep Dive session of their choice, including any associated materials or gear.

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For those who choose the Boot Camp add-on, additional nights at the hotel, breakfasts, lunches, and two group dinners are also included.

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Please Note: Hotel check-in is always the night before the Main Conference or Boot Camp begins, with check-out on the last day of the conference.